Monday, February 17, 2014

Day 48

Three of my best friends and I went out to dinner a few weeks ago to Laurel Hardware in West Hollywood, California. However, earlier that day, one of my friends called to make a reservation but they were completely booked. We decided we would just go somewhere else. Hours later, she received a phone call from one of the ladies who worked there, saying they had an opening; however, the time was not feasible with all four of our schedules. So the lady said she will try to move some things around to help us out. My friend received another call saying she was able to get us closer to the time we needed. My friend thought the lady who helped her was so nice and accommodating to our schedules. She wanted to acknowledge that so she went to the manager when we got there and explained how this employee went above and beyond to squeeze us in for dinner reservations. The manager was very grateful because good work sometimes goes under the radar. She was happy to hear a compliment about an employee, as opposed to another daily criticism. 

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